All Hands
Wet paint. Crane lift. Divers down.
The things everyone aboard needs to know in the next thirty seconds, and nobody writes down. Post it once and every crew phone has it, with a countdown on the lock screen and a record that files itself.
On every plan, from £110 a month per vessel, unlimited crew. 14-day free trial. Refund policy
Running on superyachts every day.
Live Activities
It runs on the lock screen. No app to open.
An operation with a timer becomes a Live Activity on every crew phone: the category, what it is, who is doing it, who authorised it, and the time left counting down.
- The timer is the point. Hot work, a fuel transfer, divers over the side. The countdown answers the only question everyone else has: is it still going on.
- Nothing arrives uninvited. A routine post never pushes itself onto a lock screen. The activity starts once the crew member has seen the post. An emergency is the exception, and starts everywhere at once.
- It announces its own end. The person who raised it and whoever is competent for it get a nudge before it lapses, and can extend it or end it early from the phone.
- Every operation your vessel runs. Permit to Work, Bunkering, Diving, Confined space, Helicopter ops, Tender and watersports, Storing, Overboard discharge, Engine work, and any type you add, each in its own colour.
The post
Thirty seconds to write. On every phone in five.
A General post is a photo and a line of text. The formal ones carry more because they have to: who is doing it, who authorised it, and how long it runs.
- Tag who it concerns. Type @ to tag a person or a whole department. Everyone still sees the post, but the people it lands on get a louder push.
- Up to four photos. The bulkhead with the wet paint, the tape across the passageway, the state of the space before work started.
- Extend or end it from the phone. The countdown runs on the card. The person who raised it gets a reminder before it lapses.
- And when it is not routine. The same composer sends an emergency alert. It sounds every crew phone and breaks through silent mode and Do Not Disturb.
Aft deck, port quarter. Fire watch on station, extinguisher and blanket at the rail. Keep the aft passageway clear.
Got it
Sent is not the same as read.
This is the part a group chat cannot do. Every post tells you who has actually seen it, and who it has not reached yet.
- One press to acknowledge. The post shows the count against the crew, 12 of 18, so you know at a glance whether the message landed.
- Reactions. 👍 🙏 👀 ⚠️ 🔥 ✅ on any post. The acknowledgement is the first pill in the row and never comes off, so who confirmed sits beside the rest.
- Comments, under the post. The question about the crane lift is answered under the crane lift, by name, instead of scrolling back through a WhatsApp group.
- Nothing piles up. A post without a timer clears itself at midnight. An operation runs for as long as its timer says. Standing notices live on the Notice Board instead.
cleared
Wet paint on the sundeck rail, starboard side, until this afternoon. @Deck please keep the covers on until I clear it.
The log
The log writes itself.
A yard period, a bunkering, an isolation that ran longer than it should have. The answer is a row, not somebody's recollection.
- One row per operation. The time, the category, what it said, who raised it, who authorised it, how long it stood and how it ended.
- Opened out. Who confirmed, the reactions, the comments and the photos, kept with the operation.
- Emergency alerts in the same log. Sent, sounded, acknowledged, cleared, with the times.
- Nothing to file. It is in the admin the moment it is posted, and stays after the post has cleared from every phone.
One operation, opened out
The Muster App has become one of those tools we use without really thinking about it. It’s made everyday tasks easier and has also got the crew more engaged with safety and their responsibilities onboard.
Post the first one this afternoon.
Muster Mate on every crew phone, All Hands on every plan.
From £110 a month, per vessel, unlimited crew. 14-day free trial. Refund policy