Crew training

Turn your SOPs into training they actually read.

A binder gets signed. A course gets answered, every question, before the crew sign it off.

Free for 14 days. From £110 a month.

A course in the editor: the cards on the left and a live phone preview of what crew will see
A Code of Safe Working Practices chapter in Muster Mate, the crew app

Running on superyachts every day.

Movements
10K+Crew
2,100+Guests
1,630+Visitors
Operations
210+Drills recorded
3,570+Checks completed

Why a course beats a binder.

They actually read it

Nobody reaches the sign-off without working through every card and question first.

Always the current version

A binder goes out of date without anyone noticing. A course goes straight back to the crew.

Know who understood it

A signature shows they held the pen. Their answers show you where the gaps are.

Signing it isn’t the same as knowing it.

Sign and forgetTen pages of minutes nobody read. Signed anyway, because nobody wants the weekend watch.

Answered on the spotOne question, right there on their phone. They think it over, so it sticks.

A crew member on deck thinking over a question on her phone: what colour band is on a foam extinguisher?

Train the whole crew without running a session.

Create a course: describe the job or attach your SOP or manual
01

Start with the SOP you already have.

AI drafts the course from your procedure. An officer checks it and changes anything before crew see it.

  • AI course builder
  • Course library
  • Phone preview
Who takes it: chosen roles, mandatory, due within two weeks and reminders on
02

New joiners get it the day they join.

Pick a role and everyone in it gets the course, including whoever joins later.

  • Mandatory training
  • Due dates and reminders
  • New joiner onboarding
A question in Muster Mate: what colour band is on a foam extinguisher?
03

Make them think about the answer.

Every card asks something of them, on their own phone, before they sign it off.

  • Mobile training
  • Digital sign-off
  • Free crew app
A course's results: crew completion, average score and each department's crew
04

See who understood it and who didn’t.

See who finished, who hasn’t started and how the crew answered every question.

  • Completion tracking
  • Quiz scores
  • Training records
Start free trial From £110 a month per vessel.

Keep it sharp months after the course.

A few questions a day on their phone. Miss one and it comes back later.

  • Spaced repetition
  • Photo questions
  • COSWP question packs
The streak card in Muster Mate, with the training coach cheering on today's questions
The Muster App has become one of those tools we use without really thinking about it. It’s made everyday tasks easier and has also got the crew more engaged with safety and their responsibilities onboard.
Captain, 60m+ motor yacht

Questions about crew training.

Is it certified training?

No. It’s onboard refreshers and familiarisation on your vessel’s own equipment and procedures. It does not replace STCW certificates.

Can we use our own procedures?

Yes. Give it your SOP or a few lines about the job and AI drafts the course. You read and change it before crew see it.

What do crew need?

Just Muster Mate, the free crew app, on the phone they already carry. It runs on iOS and Android.

Do you have ready-made courses?

Yes. There are courses on the Code of Safe Working Practices chapters and first aid written from NHS guidance. Add one to your vessel and edit it.

Can I make a course mandatory?

Yes. Give it a due date of one week, two weeks or 30 days. Crew get reminders as it comes due, and crew on leave aren’t chased.

How do I see who has done the training?

Each course shows who has finished, their scores and who hasn’t started. You also see how the crew answered every question.

What does it cost?

Free for 14 days, then from £110 a month per vessel. Unlimited crew. See pricing

Try it on your boat today.

Free for 14 days. From £110 a month.