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Guides, answers and walk-throughs for The Muster App. Setting up the iPad, the screens the crew use every day, and running a drill.
30 articles. If you can’t find what you’re looking for, send us a question and we answer by email.
Pick a section.
Every article is written against the app as it ships, with the screens you will see on the iPad and in the admin.
Getting Started
Setting up your first iPad, adding crew, and running your first muster.
5 articlesThe iPad App
The crew board, visitor check-in, safety documents, muster list, vehicles, and Muster Control.
6 articlesMuster Drills
Building scenarios, hard copy muster lists, reviewing past sessions, and SOLAS / ISM compliance.
13 articlesHours of Rest
The MLC and STCW rest rules, the monthly record, and what an inspection asks of it.
3 articlesChecklists & Inspections
The yacht safety checklist, the weekly and monthly LSA and FFE rounds, and the ISM maintenance requirements.
4 articlesVoIP Emergency Calling
Calling emergency contacts from the iPad during a muster, over WiFi or cellular data.
1 articleGetting Started.
Five articles, in the order you will need them. Start at the top if you are setting up for the first time.
Welcome to The Muster App
What the app does, who it is for, and how the pieces fit together.
Setting up your first iPad
Install the app, authorise the device, and get to the crew board for the first time.
Adding your first crew members
Build your crew roster, set departments and ranks, and assign muster duties.
Running your first muster drill
Activate a muster, mark crew as accounted for, and complete the session.
Connecting your badge printer
Pair a Brother label printer over WiFi and print your first visitor badge.
The iPad App.
Six articles, one for each screen the crew use. What is on it, and what it is for.
The Crew Board
The default screen. See who is on board, swipe to sign a crew member in or out, and update a crew photo.
The Visitor Board
Live view of every visitor currently on board. The board your watchkeeper looks at all night.
Safety Documents
Your SMS, ERPs and station bills on the iPad, with folders downloaded for offline use.
Muster List and Abandon Ship
Your crew’s reference for every emergency scenario: duties, stations, and abandon ship liferaft assignments.
Vehicles
Crew check vehicles in and out with a digital driver’s agreement, fuel level, and mileage logging.
Muster Control
The live drill or real emergency view. Audio recording, VoIP calling, re-muster, and event logging.
Muster Drills.
Nine articles: setting the muster list up, running the session, and the record it keeps for ISM.
Building emergency scenarios
Create Fire, Flooding, Man Overboard, Collision and every other emergency your vessel trains for, with muster stations and per-crew duties.
Configuring abandon ship stations
Lifeboats, liferafts and rescue boats on their own tab: port and starboard sides, leader roles, and duties and equipment per crew.
Rank order and muster ranks
Set the order crew appear in on the iPad and on the hard copy PDF, and set muster ranks for rotation positions like Deckhand A, B and C.
Audio recording during musters
Every session is recorded automatically. The recording bar with its live timer, VoIP call audio merged into the file, and how to turn it off.
Live session logging: notes, quick actions and calls
Log events as they happen: quick actions, free-text notes, and automatic call records. Reviewable in a side drawer on the iPad and as a timeline in the admin.
Generating the hard copy muster list PDF
The SOLAS-required printed muster list, generated from your live data and ready to post around the vessel.
Reviewing past muster sessions
The admin Muster Sessions page: audio playback, event logs, and exportable reports for ISM evidence and flag state inspections.
SOLAS and ISM drill requirements
What the regulations require on drill frequency, drill types and documentation, and how The Muster App helps you satisfy each one.
Tips for running effective drills
Vary the scenario, debrief with the recording, and test the unexpected.
VoIP Emergency Calling.
One article, covering the setup in the admin and dialling a contact during a muster.
Setting up emergency contacts and VoIP calling
Configure Fire, DPA and Medical contacts so the captain can dial them from the iPad during a muster. Over WiFi or cellular data, and the call audio is merged into the session recording.
Still need help?
Send it in writing and we answer by email. We aim to reply within one working day.
Or write to support@themusterapp.com.
Try it with your crew.
Per vessel, unlimited crew, on the iPads and phones you already have.
14-day free trial. Refund policy