How can we help?

Guides, answers and walk-throughs for The Muster App. If you can't find what you're looking for, just contact us and we'll get you sorted.

Setting up your first iPad, adding crew, and running your first muster.

The crew board, visitor check-in, safety documents, muster list, vehicles, and Muster Control.

Building scenarios, hard copy muster lists, reviewing past sessions, and SOLAS / ISM compliance.

Calling emergency contacts straight from the iPad over WiFi, with cellular fallback.

Visitor check-in, agreements, photo capture, and ID verification.

Uploading PDFs, organising folders, and making documents available offline.

Authorising new iPads, generating one-time codes, and pairing badge printers.

Subscription tiers, upgrading, cancelling, and reaching support.

Still need help?

If you can't find what you're looking for, send us a message and a real person will get back to you.