Recommended hardware

What you need at the gangway.

iPad, label printer, mount. Bring your own; setup is self-serve in the admin.

The iPad welcome screen at the gangway: the vessel name, the current ISPS security level, and the buttons a visitor or crew member uses to sign in and out.
iPad · the welcome screen at the gangway

Built for iPad.

iPad 10th generation (2022) or newer; Air and Pro both work. A 10.9″ or larger screen is easiest for crew and visitors to read at the gangway.

The crew board on the iPad: departments as bands, each with its crew and a headcount ring, with the Interior department expanded to show each crew member, on board or ashore, with the time of their last movement.
iPad · the crew board, by department

iPadOS 16.6 or later. The same iPad runs the welcome screen, the crew board, visitors and muster, so one at the gangway covers the day.

Mounting the iPad.

Mount it however suits the vessel. Any standard iPad mount or enclosure works, and most yachts already have one. If you’re starting from scratch, the setups below are worth a look.

iPort Connect Pro

Magnetic mount with wireless charging. The iPad sits in a custom sleeve and snaps onto a wall or desk plate, charging while it’s docked. Crew can lift it off during a muster drill and snap it back after.

iport.io

Bouncepad

Secure kiosk enclosure. Locks the iPad in place for unattended visitor check-in at the gangway. Cable routed internally, with camera and home button exposed or blocked as you choose.

bouncepad.com

A couple we’ve seen work well aboard. Examples, not requirements.

The badge printer: Brother QL-820NWB.

Thermal label printer for visitor name badges. Wi-Fi to the iPad, no cables, no ink. Swap the label roll when it runs out.

ConnectionWi-Fi to the iPad, so there are no cables between devices.
Labels62 × 100 mm DK rolls, or 62 mm continuous.
Print300 × 600 dpi, up to 110 labels a minute, auto-cutter built in.
On the badgeVisitor name, company, host, date and time, their photo and your logo.

A restricted visitor’s badge prints a RESTRICTED band. The badge logo is set in the admin, and the printer is optional: skip it during setup and the check-in is still logged.

Bring your own iPads.

We do not supply devices. The iPads are yours and the crew phones are the crew’s own. Authorising an iPad takes a code from the admin and about twenty seconds.

One code, one iPadGenerated in the admin when you need it, and it authorises a single device.
Ten minutesIt expires, and an expired code authorises nothing.
Seven charactersShown as XXX-XXXX, with O, 0, I, 1 and L left out so it cannot be misread.
Revoke any timeAn iPad that leaves the vessel is removed from the admin, and it stops working.

Core

Up to 4 iPads (bring your own).

Plus

Up to 6 iPads (bring your own).

Pro

Up to 10 iPads (bring your own).

Muster Mate on a crew phone: the vessel, the day, the crew member’s own muster role, and the marine safety notices they can read.
Muster Mate · on the crew’s own phone

Install The Muster App on each iPad from the App Store, then enter the code. Muster Mate is on the App Store and Google Play, on every plan, for every crew member. See pricing

Wi-Fi, plus offline.

The Muster App needs Wi-Fi for sync between iPads, the admin dashboard, and push notifications. Visitor check-in, the crew board and muster drills keep working offline, and sync when the connection returns.

Rest hours are computed on the phone itself, so a crew member logs the day and sees the verdict with no connection at all. See how the rest hours record works

Related pages

View all features

Pricing

Per vessel, unlimited crew.

Security

Security at the gangway.

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On the iPads and phones you already have.

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