Recommended Hardware
Everything you need to get set up on board. TheMusterApp runs on standard iPad hardware with optional accessories for the best gangway experience.
Apple iPad
TheMusterApp is built for iPad. We recommend the iPad 10th generation (2022) or newer — this includes the iPad Air and iPad Pro. Any screen size works, though the 10.9" or larger gives crew and visitors the most comfortable experience at the gangway.
Minimum
iPad 10th gen (A14 chip)
iPadOS 16.0 or later
Recommended
iPad Air (M1 or M2)
10.9" or 11" display
Connectivity
Wi-Fi required for sync
Works offline between connections
Brother QL-820NWB
Professional label printer for visitor name badges
The Brother QL-820NWB is the recommended label printer for printing visitor name badges directly from the iPad. It connects over Wi-Fi so there are no cables between the iPad and printer — just place it at the gangway desk and badges print automatically when a visitor checks in.
It uses thermal printing technology, meaning there are no ink cartridges to replace — just swap the label roll when it runs out. Labels come in Brother's DK roll format, and we recommend the 62mm x 100mm die-cut labels (DK-11202) for visitor badges. The built-in auto-cutter means each badge is cut cleanly and ready to wear.
Connectivity
Wi-Fi (802.11 b/g/n)
Bluetooth 2.1
USB 2.0
Print Quality
300 x 600 dpi
Up to 110 labels/min
Auto-cutter built in
Labels
Brother DK rolls (thermal)
62mm x 100mm recommended
No ink — just label rolls
Badges can include your yacht name, visitor name, host, date, and a custom logo. Badge layout is configurable from the admin panel.
Mounting & Enclosures
Secure your iPad at the gangway or crew station. Two options depending on your setup.
LaunchPort
Magnetic mount with wireless charging
LaunchPort is a premium magnetic mounting system with built-in inductive charging. The iPad sits in a custom sleeve and snaps onto a wall or desk station magnetically — always charged, always ready. Crew can grab the iPad off the wall instantly during a muster drill and snap it back when done.
Available Mounts
WallStation — flush wall mount
BaseStation — desk/counter stand
Sleeve required per iPad model
Best for: grab-and-go setups where the iPad needs to be removable (muster drills, roaming use).
launchport.comBouncepad
Secure kiosk enclosure
Bouncepad enclosures lock the iPad securely in place — ideal for unattended visitor check-in at the gangway. The iPad charges via its own cable routed internally through the enclosure, and can be configured to expose or block the camera and home button.
Available Mounts
Desk — counter mount with swivel
Wall — landscape or portrait
Flex — adjustable arm mount
Lounge — freestanding floor kiosk
Best for: fixed gangway kiosk where the iPad stays locked down for self-service visitor check-in.
bouncepad.comNetwork Requirements
TheMusterApp requires a Wi-Fi connection for real-time sync between iPads, the admin dashboard, and push notifications. Core features — visitor check-in, crew board, and muster drills — continue to work offline and sync automatically when connectivity returns. The label printer also connects over Wi-Fi, so no cables are needed between devices.