Send us a question.

Email us and we reply within one working day.

support@themusterapp.com, or use the form.

Send a message.

Pick the subject that fits and it routes to the right place.

More than one vessel? Pick Fleet or management company and list them.

Already using it on board? Include the vessel name so we can find the account.

Already using it on board?

Email support is on every plan. Plus and Pro get priority. The Help Center covers setup, the iPad app, drills and emergency calling.

Emailsupport@themusterapp.com
ResponseWithin one working day. Most messages get a reply the same day.
BasedLondon, United Kingdom.
HoursUK office hours. Urgent safety issues are monitored out of hours.

Related pages

View all features

Pricing

Per vessel, unlimited crew.

Help Center

Guides and FAQs.

Try it with your crew.

Per vessel, unlimited crew, on the iPads and phones you already have.

Start free trial See pricing

14-day free trial. Refund policy